Frequently Asked Questions for the stress cube.
Here are some common questions we get about the Stress Cube.
What is the Stress Cube?
The Stress Cube is an innovative focus tool designed to reduce stress and significantly improve cognitive performance. Studies show that fidgeting has increased performance on tests and other cognitive exams – use your stress cube at the office, school, or even at home!
How big is the Stress Cube?
The Stress Cube is about 1 cubic inch (or 1in x 1in x 1in), weighs less than 4 ounces and fits comfortably in your grip for ease of use anytime you need to de-stress and stay focused!
How durable is the Stress Cube?
The Stress Cube is extremely durable and designed for years of fidgeting and staying focused. The only real way to break a Stress Cube is to throw it at a wall or the ground aggressively, which is exactly what its designed to help you avoid!
What if I'm in an environment where I can't make noise, such as a classroom or study hall, will I still be able to fidget in silence?
Of course! The Stress Cube is designed with both buttons and switches that are silent, and ones that make satisfying noises – you can fidget with the stress cube anywhere you go without bothering anyone!
How can I get Wholesale information?
Please email us at firstname.lastname@example.org for current wholesale pricing.
Do you give discounts on orders of multiple Stress Cubes?
If you are not a retailer, but still would like to buy multiple Stress Cubes, send us an email at email@example.com and we’ll set you up with a custom coupon code!
When will my Stress Cube ship?
Now that the holiday season is over we have a 1 – 3 business day processing time on all orders.
What shipping options are available?
We offer 1 -3 day Express Priority Shipping, 2 – 7 day Ground Shipping, and Flat Rate International Shipping* through USPS. *International Shipping times vary depending on location.
If my Stress Cube comes damaged in the mail, will you replace my order?
Of course! We package our stress cubes to mitigate any risk of damage during transit. However, the handling of the shipment is out of our control. If your package comes damaged, shoot us an email at firstname.lastname@example.org and we’ll take care of you!
Can I come pick up Stress Cubes or buy them at a store?
We are currently in the process of creating a store locator map and you will soon be able to find a Stress Cube retailer near you!
Can you ship internationally?
Yes we ship internationally! We want the whole world to reduce their stress and improve their daily cognitive performance.
Where does my order ship from?
Your order will ship from our facility in Los Angeles, California, USA.
Help my order hasn’t arrived yet!
What product did you purchase? Email us at email@example.com with your problem and product!
Can you cancel my order?
As long as you notify us within 1 business day of placing your order, we can cancel it. 24 hours after you place your order, it will have been shipped already. If for some reason you are dissatisfied with your order once you receive it, shoot us an email at firstname.lastname@example.org and we’ll take care of you!
Can I change my shipping address?
If you notify us within 1 business day of placing your order, we can change the shipping address. If you notify us longer than 1 business day from when you ordered, chances are the product has already been shipped!
How can I reach someone regarding my order?
The best way is to email us at email@example.com. Please include your order number, full name, and email address with which you purchased the item.
What types of online payment options are available?
Stress Cube securely accepts all major credit cards and Paypal payments. For wholesale orders, we will send you a purchase order form and a customized invoice payable by credit card, PayPal, or check.
Do you charge sales tax?
Yes, we charge sales tax based on the billing address of the credit card you use. For US orders, this usually ranges between 7%-10%. International tariffs may vary significantly.
Do you accept telephone orders?
We encourage you to order online for the fastest possible service, but please feel free to phone in your order, if you prefer or have trouble ordering online. Call us at (562) 999-4776
Can I mail in a check? I don’t like to order online.
Unfortunately, checks are only accepted for wholesale orders and recurring retail accounts.
How can I reach someone regarding my order?
The best way is to email us. Please include your order number, full name, and email address with which you purchased the item.
How do discounts & coupons work?
If you see a coupon code online or are given one by a friend, you’re free to use it! We make custom coupon codes for anyone looking to buy multiple Stress Cubes, let us know! Discounts are applied at the time of purchase, not when an order is shipped. Please remember we cannot apply a discount after the purchase has been completed.
Can I return my Stress Cube?
Stress Cube orders can be returned within 30 days of receipt, in their original, unused condition. If your Stress Cube has signs of any manufacturer defects such as missing buttons or jammed parts, we will gladly replace your cube or issue you a full refund.
Help, my Stress Cube broke!
If your item is broken due to a manufacturer defect we will replace it free of charge within 30 days of purchase.
Still need help?